"Ajen is an accountant who is down to earth and genuinely interested in their clients prospering."
"As a trusted advisor you guided our business back on course when the outlook was far from positive and we look forward to your continued assistance into the future"
"His attitude towards his work and my portfolio has been exemplary. He always finds time for me at short notice and is a benefit to all."
"Ajen always has a high standard of professional manner. He continued to give me good advice and is a reliable person, helpful in sorting out problems and finding solutions easily."
"Ajendra has made himself available sometimes even after normal business hours, to assist us with any questions we have, even when sometimes they may have seemed silly or simple, he has answered in full and easy to understand terminology, at no point has he ever made me feel silly for asking."
"He is always accessible to speak with and even calls me to ask if I need help with anything."
"Ajendra's willingness to dedicate "caring time" to his clients sets him apart from others."
"I am confident to refer friends and family to his team because I know they are in the most capable hands. Ajendra’s honest, caring and upbeat nature has been an absolute godsend and I am so thankful that our paths crossed"
"Ajendra’s speaks with you in a language that you can understand and comprehend easily which assists in equity and partnership with your tax agent."
"We find you have a personal approach to your accounting practice, which makes everyone feel like number 1. This is a rare and special trait, and leaves us knowing we are in good hands."
"He is very astute, and at the same time down to earth and really interested in his clients prospering. For people like us who are new to small business this is an absolute god sent."
"He shows a genuine interest and I never feel rushed. He has created a warm and friendly environement."

Why every business should have an AI policy

Discover why a clear workplace AI policy is essential to protect your business, ensure compliance, and harness AI safely.

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Artificial intelligence (AI) isn’t just a buzzword. It has quickly become part of everyday work. Whether it’s drafting documents, analysing data, creating marketing content, or streamlining customer interactions. In many small and medium-sized businesses, employees are already experimenting with AI tools, often without formal guidance or approval from their employer.

While enthusiasm for creating significant efficiencies is great, it also introduces new risks. Without a clear AI policy, businesses may unknowingly expose themselves to issues such as confidentiality breaches, inappropriate use of AI-generated content, or a false sense of certainty about the accuracy of information produced by AI tools.

As AI becomes more embedded in routine business tasks, it’s increasingly important for employers to set clear expectations. That’s where a workplace AI policy comes in.

 Why an AI policy is no longer optional

1. Employees are using AI with or without approval

Many staff adopt AI informally, using it to summarise documents, write emails, draft reports, or generate creative content. Without guidelines, employees may use AI tools differently and fail to consider the risks.

An AI policy helps employers set boundaries around:

  • Which AI tools are approved?
  • Which tools must not be used?
  • When employees must seek permission before using AI,
  • How AI tools should be used to support, not replace professional judgement.

Research shows that 75% of employees use AI at work, and up to 33% hide that use from management. Many rely on personal accounts or unapproved platforms, creating massive security blind spots.

2. Protecting confidentiality and business IP

AI systems often store or analyse the information users enter. If an employee uploads sensitive data such as client records, financial information, or internal documents, it may compromise confidentiality or intellectual property. For example, in the healthcare sector, it has been found that workers have uploaded protected patient health information to generative AI tools such as ChatGPT and Google.

Gemini often does so through their personal accounts, thereby violating privacy laws and exposing organisations to regulatory penalties.

A solid AI policy can guide employees on:

  • What information can and cannot be entered into AI tools?
  • How to handle personal, confidential, or commercially sensitive data
  • Avoiding the use of AI tools that do not meet privacy or security requirements.

In short, it protects your organisation, your people, and your customers.

3. Ensuring responsible and accurate use of AI-generated content

AI tools can produce content that is inaccurate, misleading, or biased. Businesses face risks if employees rely too heavily on unverified AI-generated output.

An AI policy helps clarify:

  • The need for human review and verification
  • Expectations for accuracy, quality, and professional standards
  • Rules around using AI-generated content externally (e.g., marketing, client communication).

4. Managing compliance and potential breaches

Clear policies help businesses respond consistently if something goes wrong—whether it’s a privacy breach, misuse of an AI tool, or publication of incorrect information.

An AI policy can outline:

  • What constitutes a breach?
  • Who employees should report concerns to
  • How misuse will be managed
  • Steps to mitigate risks.

There are templates available that help develop an appropriate AI policy.

 

 

 

 

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